Your pass
A code on your phone that reception, the clinic, the lab and the pharmacy scan to open your record. No card to carry and no forms to fill again.
- Changes every 30 seconds
- Works without data
- A screenshot stops working within minutes
For patients The app for hospitals that use Elix
Your hospital, in your pocket.
See your visits, ask for an appointment, read the results your hospital has released and check your bills. At the desk, show your pass and staff open your record in seconds.
Coming soon to theApp StoreComing soon toGoogle Play
No password to remember Your pass works without data You choose who else sees your record
What you can do
Everything your hospital holds for you, in one place.
The app reads the same record the hospital works from, so what you see is what they see.
Visits
See your coming visits. Ask for a time your hospital offers online, or ask to move one. The hospital confirms it, and you are told.
- Choose a clinic or a doctor
- Shows when it is waiting and when it is booked
- Cancel a visit you cannot make
Results
Read your lab results once your hospital has released them to you.
- Kept behind a quick check that it is you
- Released by your hospital, in its own time
Bills
See what you owe, and how much of each bill is your share and how much your insurer or employer covers.
- Every bill and every payment
- Exact amounts, in naira
How to start
Four steps, about two minutes.
Your hospital starts it. You need the phone number the hospital has for you.
- 1
Your hospital invites you
Reception sends a message to the phone number on your record. You can also ask them for one.
- 2
Get the app
Download My Elix, or your hospital's own app if it has one.
- 3
Sign in with your phone
Enter your number and the six-digit code we send by WhatsApp or SMS. No password.
- 4
Set up your pass
One tap, and your phone is ready to show at your next visit.
Your privacy
Your record stays yours.
My Elix follows the Nigeria Data Protection Act. Here is what that means on your phone.
Only you open it
Your record opens with a code sent to your phone, or with Face ID or your fingerprint once you add a passkey.
You choose who else
A parent or carer can see your record only if you or your hospital give them access, and only the parts they are given.
Quiet on the lock screen
A notification names the hospital and the time. Never the clinic, the doctor or the test.
Every look is recorded
Each time your record is opened in the app, it is written down: who, when and what they saw.
Questions
Good to know.
Which hospitals can I use My Elix with?
Hospitals that use Elix and have turned on patient access. If you are not sure, ask at reception.
Do I need a password?
No. You sign in with your phone number and a code we send to it. You can add a passkey to sign in with Face ID or your fingerprint instead.
Can I book an appointment in the app?
You can ask for a time the hospital offers online. It shows as waiting until the hospital confirms it, and you are told either way. If the time is too close to change online, the app shows you the number to call.
Why can I not see one of my results yet?
Your hospital decides when each result is released to you. Some are released after your doctor has seen them. The app tells you when one is ready.
What if I change or lose my phone?
Sign in on the new phone with the same number. From Me in the app, end the pass on the old phone, or ask reception to do it for you.
Can I look after a family member's record?
Yes, if the hospital or the patient gives you access. You then see their record next to yours, and can show their pass.
Does your hospital use Elix?
Ask at reception for an invitation to My Elix. If your hospital is not on Elix yet, tell them about it.